Job Description

Ubona Technologies is a Bangalore based SaaS startup providing full stack Customer Conversation Products to Large Enterprises. Ubona’s mission is to bring in a new era of Consumer Communication using AI/ML technologies and bring efficiencies & reduce friction in the last mile communication between Enterprises and their customers. Our innovative solutions are state of the art, first of its kind and successfully working in very large consumer environments powering millions of interactions daily. Ubona’s cloud-based software service stack comprises of Cloud Telephony and Cloud Contact Center, Omni-Channel Automation Bots, and Call & Speech analytics engine. Our customers include large banks, insurance companies, NBFCs, E-commerce ventures and Telecom operators.

By culture, Ubona is a start-up, with non-hierarchical structure, which works with very high zeal of creating something exceptional and believes in the cultures of openness, respect, and reward. We are looking for a person with right mix of attitude and experience to be part of its customer centric technical operation team. This position requires ability to work in fast paced environment, direct interaction with clients for any kind of technical solution discussion or issue resolution on top of Ubona’s product line up and work closely with the Engineering, Sales, and Infrastructure team.